Privacy

Privacy Policy

January 2026

Neom Lawyers (Australia) Pty Ltd trading as Neom Lawyers ABN 79 680 801 012 (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian National Privacy Principles (NPPs) under the Privacy Act 1988 (Cth) (“Privacy Act”).

By using our website www.neomlawyers.com.au and engaging with our services, you agree to the terms set out in this Privacy Policy and to any changes to our Privacy Policy.

1. Collection of Personal Information

At Neom Lawyers, we collect personal information necessary for providing legal services. The types of personal information we may collect include your name, contact details (email, phone number, address), date of birth, identification information (e.g., driver’s license, passport), financial information (if required for billing) and details of your legal matter or enquiry.

We may collect this information through the forms you fill out on our website, communications with us (via email, phone, or in person), records of your interactions with us, and publicly available sources (in compliance with the Privacy Act).

Your information may be stored on servers within Australia or overseas, but we ensure that adequate safeguards are in place to protect your information.

2. Use of Personal Information

We use your personal information to provide legal services to you, respond to your enquiries and manage client relationships, to meet our legal obligations, including billing and compliance with professional regulations, to improve our services and client experience and to communicate with you about updates, legal information, and services and lastly for marketing and promotional purposes.

We will only use your personal information for purposes related to our business or as required by law.

3. Disclosure of Personal Information

You agree that we may disclose your personal information to third parties in the following circumstances:

• Service providers: To third-party service providers who assist us in providing legal services (e.g. another solicitor, bank or financial institution, real estate agent, broker, accountant, settlement agent, IT support (including on a database held on a server at the internet service provider hosting the system which may be located overseas), email providers, and billing systems).
• Legal and regulatory requirements: To government authorities, regulators, or legal bodies, when required to comply with laws or regulatory requirements.
• Business transfers: In the event of a merger, acquisition, or sale of the business, your personal information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Holding your Information and Data Security

We may store your information in hard copy or electronic format, in storage facilities that Neom Lawyers owns, or that are owned and operated by third party service providers.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, destruction or disclosure. This includes implementing suitable data collection, storage, and processing practices, along with security measures, to safeguard your personal information.

5. Accessing and Correcting Your Personal Information

Under the Privacy Act, you have the right to request access to the personal information we hold about you. If you believe the information is inaccurate, incomplete, or outdated, you can request that we correct it. To request access or correction of your personal information, please contact us using the details below. We will respond to your request within a reasonable time frame and in accordance with the Privacy Act.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve the functionality of our website, personalise your experience, and analyse website usage. Cookies are small text files stored on your device when you visit our website. By using our website, you are also consenting to our use of cookies.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

7. Linked Sites or Third Party Sites

Our Site may feature advertisements or other content that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices followed by any website linked to or from our website or their privacy policies. Additionally, these third-party sites and services, including their content and links, may undergo frequent changes. They may also have their own privacy policies and customer service guidelines. Any use of other websites, including those with links to our website, is governed by the terms and policies of those websites.

8. Google Analytics Demographics And Interest Reporting

This website has enabled Google Analytics Demographics and Interest Reporting which may enable us to gather information about users, including their age, gender, and interests. This helps us gain a better understanding of our site visitors and find ways to enhance their experience and engagement.

9. Social Media, Message Boards and Forums

Neom Lawyers website and social media accounts may include interactive features like Facebook messaging, Twitter posts, LinkedIn posts, Instagram posts, and message boards. When you share personal information in publicly accessible areas, such as these platforms, it becomes visible to anyone online and may be collected or used by others, including for unsolicited communications. Neom Lawyers recommends exercising caution when sharing personal information on these platforms. We are not liable for any content or links posted on our social media pages, message boards, or forums.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. Any updates will be posted on this page, and the revised policy will be effective as of the date of posting. We encourage you to frequently visit this page for any changes to our Privacy Policy. Your continued use of this website or our services following any variations in our Privacy Policy is deemed as your acceptance of the amended or updated changes to the Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to access your personal information or if you wish to make a complaint regarding the handling of your personal information, please write to Neom Lawyers via our email address info@neomlawyers.com.au. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We will respond to any inquiries or complaints as quickly as possible and in accordance with the Privacy Act.